Information we collect
We may collect your username, email address, account and verification information, quiz attempts and scores, XP and level information, comments and reports, contact messages, session information and technical information needed to keep the service secure and working.
How we use your information
We use information to provide accounts and quizzes, record scores and XP, moderate comments and reports, respond to contact requests, protect the website, troubleshoot problems, maintain security and improve the service.
Legal basis for processing
We process personal information on the basis of providing requested services, legitimate interests such as security and service administration, legal obligations and, where required, your consent.
Sharing your information
We do not sell your personal information. We may share information with trusted service providers who help us host, secure, operate or communicate with you, where necessary and subject to appropriate safeguards.
Cookies and tracking technologies
FactBurst uses necessary cookies and session technologies for sign-in, security and core site features. Optional analytics may be enabled only after you accept analytics in the site privacy and cookie settings. You can change this choice at any time using the footer link. FactBurst Live for Android may display Google AdMob advertising on non-gameplay screens after applicable advertising privacy choices are completed. Website advertising has separate controls.
Advertising in FactBurst Live (Android)
The Android app may use Google AdMob to display banner advertisements outside active gameplay. The Google Mobile Ads SDK and its service providers may process advertising identifiers, app interactions, approximate location inferred from network information, diagnostic information and other technical data needed to serve and measure ads, manage advertising preferences, and prevent fraud. Where required, the app uses Google User Messaging Platform to present advertising consent choices before requesting advertisements; an Advertising Privacy Choices option is available in the app when required. Some information may be processed by Google independently under its privacy terms; see https://policies.google.com/privacy. Website cookie preferences are separate from the Android app advertising choices. Active Premium members with the ad-free feature enabled do not receive in-app ad placements. Users can contact contact@factburstquiz.com to ask questions about these practices.
Data storage and security
We use reasonable technical and organisational measures to protect personal information. No internet service can guarantee absolute security, but we work to prevent unauthorised access, loss or misuse and review our practices as the service develops.
How long we keep your information
We keep personal information only for as long as it is needed for the purpose it was collected, to operate and secure the service, to resolve disputes, or to meet legal and accounting requirements where applicable.
Your rights
Depending on the circumstances, you may have rights including access to your personal information, correction, erasure, restriction, objection and data portability, as well as the right to withdraw consent where processing relies on consent. To exercise your rights, please use the Contact page.
Account deletion for FactBurst Live and FactBurst Quiz
You can request deletion of your account and associated personal data at https://factburstquiz.com/delete-account.php, including after uninstalling FactBurst Live. We may contact you to verify ownership before processing the request. Data needed for legal obligations, security or fraud prevention may be retained where justified, and we will explain any such retention. Some public contributions may be anonymised where appropriate.
International transfers
Some service providers may process information outside the United Kingdom. Where applicable data protection law requires safeguards for an international transfer, appropriate safeguards must be used. Contact us if you would like more information about relevant transfers and safeguards.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time as our services or data practices change. Any changes will be posted on this page with an updated date.
Contact us
If you have questions about this Privacy Policy or how we handle personal information, please contact contact@factburstquiz.com or use the Contact page. contact@factburstquiz.com · Contact page
Support chatbot conversations
If you use the FactBurst support chatbot, we store the messages you send, automated replies, any live-support replies, the support topic detected, conversation timestamps and short-lived typing status so we can provide live support and improve the service. If you are signed in, the conversation may be associated with your FactBurst account. Access is restricted to authorised administrators and, only when live-support access is enabled, authorised moderators. Please do not enter passwords, payment card details, reset links or verification tokens into chat. Chat records are retained only as needed for support, security and service improvement.
Why we use your information
We use information to provide and improve FactBurst, personalise your experience, communicate with you, administer accounts and help ensure the safety and security of our website. Where processing relies on consent, you can withdraw that consent through the available controls.
Who is responsible for your information?
FactBurst is responsible for the personal information it collects through this website. We may need to verify your identity before acting on a privacy request. contact@factburstquiz.com · Contact page
Children and account information
Please do not provide personal information that is not needed to use the service. If you are a parent or guardian and believe a child has provided personal information inappropriately, contact us so we can review the matter and take appropriate action where necessary.
Automated decisions
FactBurst uses account and quiz activity to provide site features such as scores and XP. If we introduce automated decisions that have legal or similarly significant effects, we will update this policy to explain the relevant processing and your rights.
Complaints
If you are in the UK and are concerned about how your personal information is being handled, you can contact FactBurst first at contact@factburstquiz.com. You also have the right to complain to the UK Information Commissioner's Office (ICO).
Managing cookies and analytics choices
Browser settings can help you manage or delete cookies, although blocking necessary cookies may affect sign-in and other site features. You can accept or reject optional analytics and change your choice using the privacy and cookie settings link in the footer.
FactBurst Live rooms, gameplay and moderation
When you take part in a FactBurst Live quiz, we may process the room code or room identifier, display name, host or participant role, join and activity timestamps, answers submitted, scores, team information, and room status or participation records needed to run the quiz, restore a session, calculate results, prevent abuse and troubleshoot problems. If you use room chat, messages and related timestamps may be stored so the chat can work and reports can be reviewed. If a message or participant is reported, the report, its status and moderation actions may also be recorded, including the authorised account that reviewed it and the review time. Room chat may be visible to other participants in that room; do not post information you would not want them to see. We use this information to provide gameplay, display results, administer rooms, enforce the Terms, protect participants, investigate reports and maintain service security. Access to moderation records is limited to authorised people who need them for these purposes. We keep these records only for as long as reasonably needed for gameplay, service operation, safety, dispute handling and applicable legal obligations, then delete or anonymise them where appropriate. Please do not post passwords, payment details or other highly sensitive personal information in room chat.
This Privacy Policy was last updated on 28 October 2026.